Features:
1, Super high power: X20 Pro World's first 20W optical power laser engraver. The laser output power soars up with the latest generation of four 6W laser coupling technology, it is able to cut off 12-15mm thick tungsten board as well as the 8mm thick black acrylic board with only one pass, and even cut the 0.05mm thick stainless steel sheet. it is a very perfect and useful best laser engraving cutting machine for wood,leather and acrylic
2, The product comes standard with the F30 Pro upgraded air assit kit: the cutting capacity is greatly improved, as well as the cutting accuracy and quality is optimized to a considerable extent.
3, Newly upgraded Atomstack self-developed 32-bit motherboard: built-in 256-bit color scale, achieving the finer engraving result and higher contrast effect. Now your projects are no longer in black only!
4, Newly designed laser: Tired of focusing with the sheet? Air assist is not perfect looking? Surprise, the new X20 laser has a built-in tool-free focusing module as well as a built-in air-assist system, enjoy the concise beauty and cordless freedom. it is a better laser that can compare with fiber laser engraving cutting machine
5, Atomstack's self-developed mobile phone APP: Atomstack's self-developed mobile phone APP is now available in major Android application markets and Apple APPstore (The APP is downloadable via scanning the QR code from the manual as well). Mini size and multi-function, bringing you a fresh control experience, come and have a try!
6.The new filter panoramic glass eye protection design: the panoramic filter glass protective cover plays a very good role in protecting your eyes, filtering 97% of the ultraviolet light, you and the people around you do not need to wear goggles, you can also watch laser engraving . Reduce the cost of your goggles and the inconvenience of wearing goggles.
7.Solid and easy installation structure design:The all-aluminum alloy anodized structure design makes the machine more durable, and improves the accuracy of engraving. The entire structure has been designed for quick assembly, and the assembly can generally be completed within 20-30 minutes.
8、Upgraded high-performance fixed-focus laser: no need to adjust the focus before engraving;The focal spot area of the new laser is only 1/3 of the spot area of other ordinary lasers, new laser combine precision engraving and high energy cutting at the same time. The laser power of the fixed-focus laser is more stable than the zoom laser.
9.Wide compatibility:The machine can be compatible with various mature engraving software, such as LaserGRBL, LightBurn, support Win XP / Win 7 / Win 8 / XP / Win 10, and also support MAc system (LightBurn), engraving file format supports NC, BMP, JPG, PNG, DXF etc.
10.Precise scale lines axis :There are precise scale lines on the X-axis and Y-axis to facilitate quick length measurement. 400x400mm large area engraving interval can meet your various engraving needs.
11.Upgraded compression spot coupling technology: ultra-fine laser focus area is reduced to 0.08*0.1mm, high-density laser can easily cut 25mm thick wood, 30mm thick black acrylic; can directly engrave mirror stainless steel metal, ceramics, glass, and engraving &The cutting speed is 40% higher than the ordinary model, which can be comparable to the effect of the 150W CO₂ laser engraving machine.
12.Integral screw rod: The machine uses an integrated screw rod instead of a combined coupling. The stepping motor and the screw rod are integrated, which makes the movement of the laser more precise and the coupling more durable.
13.New laser with knob: It is more convenient and quick to adjust the height of the laser.
14. Support offline engraving: ATOMSTACK S20 PRO configures the terminal control panel, supports offline engraving, you can carry out engraving work anytime and anywhere without being restricted by the computer.
Transportation costs
All laser engravers are shipped free of charge, so don't worry about shipping costs.
Delivery time
We will do our best to deliver on time according to your order requirements. However, we cannot guarantee a specific delivery date or time as external factors such as weather, traffic and shipping bottlenecks may cause delays in delivery times. We will do our best to keep you satisfied with delivery times and provide information on any delays.
Mode of transport
We use a variety of shipping companies and services to ensure your order arrives in the shortest possible time. We will choose a suitable shipping method according to your order size and delivery address. If you have special shipping requirements, please contact us before placing an order, we will try our best to meet your needs.
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Country or Region
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Shipping Method | Shipping Time |
| United States | FedEx/USPS | 3-7 days |
| EU Countries | DHL/FEDEX | 6-8 days |
| Asian Countries | 4PX/FedEx | 6-9 days |
| North America | UPS | 6-9 days |
| South America | UPS/DHL | 10-12 days |
| Middle East | FEDEX/DHL | 9-11 days |
Shipping destination
We currently only offer shipping to selected countries and regions. If you need to ship to a destination we do not serve, please contact us and we will do our best to assist you in finding a solution.
Order Status Tracking
We will provide you with an order tracking number so that you can track the status of your order at any time. You can log on to our website or contact customer service to get the latest order status information
Shipping Loss or Damage
If an order you received has been damaged or lost in transit, please contact us immediately. We will deal with it as quickly as possible and do our best to resolve any issues. Please note that we may require you to provide some relevant documents and information when processing a claim.
International Transport
International shipping may require additional time and fees. Note that you may be required to pay customs duties and other import taxes. These charges are your responsibility and we recommend that you consult with the relevant department to understand these charges before placing an order.
Cancel order
If you need to cancel your order, please contact us as early as possible before we start processing your order. If your order has already been processed, we may not be able to cancel the order.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, and have original tags attached.
We are not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
30 Days Return, One Year Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately .
How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. Atomstack's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Atomstackshop.com is responsible for shipping the wrong item.
2. Customer's responsibilit
Incorrect Order(size of item) or Unwanted Item
If the customer want to return the items as his/her own reason, we can also allow a return. In this case, the customer will be responsible for these two parts:
The shipping fee both ways (to and from our warehouse)
4.4% of order total value. (Paypal transaction fee)
5% of the order total value. (labor commission and service charge)
The customer need to provide shipping tracking number and payment proof to us, we will arrange the refund as soon as we receive these.
Satisfaction Guarantee
Your satisfaction is our priority!
If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
All returned items must be in brand new condition, unused, unworn, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on discounted items, unless a customer received a wrong item or the item was faulty.