About ATOMSTACK :
100% laser engraving machine manufacturer located in China, welcome to visit our factory whenever you like!
It is important to know that our factory do not just sell "boxes", but we offer support and advice to get the best results with the laser engraver you choose.
We are always available to provide the spare parts you need with your laser engraving machine
You could reply on us for the consistent quality and service!
About Tax:
Most countries we ship the parcel for free shipping , but we do not including any tax and duty!
About customs charging fee . nobody can control , every country customs has different Import and export tariff system.
About Maintenance:
All machines have 13 months warranty against manufacturing defects,buy it with confidence. If any breakdown, send us the working video, we shall offer solutions for you.
ATOMSTACK A30 Pro Laser Engraving Machine, 160 W, with 33 W Power, F30 Pro Air Assist Kit and R1 Laser Engraving Machine
Specifications:
Product model: ATOMSTACK A30 PRO
Engraving size: 400 x 400 mm.
Materials for engraving/cutting:
Engraving material: wood, bamboo, cardboard, plastic, leather, circuit board, aluminum oxide, non-reflective plated and lacquered metal, stainless steel 304, glass, ceramic, cotton, slate;
Cutting material: cardboard, fleece, wooden board, acrylic, single thin plastic sheets, sponge;
Power: 160 W.
Electric laser power: 120 W.
Laser optical output power: 33-36 W
Laser wavelength: 455 ± 5 nm.
Engraving accuracy: 0.01 mm.
Focus method: fixed focus laser, no focus
Laser protective case: to protect the eyes of the user, there is a protective cover on the laser, there is no need to wear additional protective glasses. At the same time, you prevent pets from scratching the laser tip.
Operating software: LaserGRBL, LightBurn, support for Win XP/Win 7/Win 8/XP/Win 10 system.
Supported file formats: NC, BMP, JPG, PNG, DXF.
Data transfer: USB connection.
Power requirements: International standard input: 100-240 V AC, 50/60 Hz output: 24 V 6 A
Certification: CE, FCC, RoHS, FDA, PSE.
Product Description :
- Super High Performance: The world's first 33W laser engraving machine, with 850 x 400mm Area Extension Kit, the latest 6 x 6W laser joining technology, high power, can cut 18-20mm Paulownia board, black a 10 mm acrylic board or even a 0.1 mm stainless steel sheet. The high-density laser can easily cut 30mm thick wooden board and 40mm thick black acrylic with multiple operations; You can directly engrave stainless steel mirror, metal, ceramic, opaque glass
- High working efficiency: Compared with 10W laser engraving machine, the cutting speed is increased by 200% and the cutting depth is increased by 150%. Compared with 20W laser engraving machine, the cutting speed is increased by 50% and the cutting depth is increased by 25%.
- The product comes standard with the F30 Pro pneumatic kit: the cutting capacity has been significantly improved, and at the same time the cutting accuracy and cutting quality can be greatly optimized.
- Newly upgraded atomic stack, self-developed 32-bit main panel: built-in card with 256-bit color scale, which makes the engraving more delicate and has higher contrast, making the engraving not only black
- Newly Developed Laser: Tired of fixed focus foils? Do you think the air support is not nice enough? The new A30 laser has a built-in tool-free focusing module and a built-in air assist system, no cables in the way, simple and beautiful
Kindly Reminder : S30 PRO ,X30 PRO ,A30 PRO all are same machine, just frame color is different, we will ship depend on the stocks available now . thanks for your order !
Transportation costs
All laser engravers are shipped free of charge, so don't worry about shipping costs.
Delivery time
We will do our best to deliver on time according to your order requirements. However, we cannot guarantee a specific delivery date or time as external factors such as weather, traffic and shipping bottlenecks may cause delays in delivery times. We will do our best to keep you satisfied with delivery times and provide information on any delays.
Mode of transport
We use a variety of shipping companies and services to ensure your order arrives in the shortest possible time. We will choose a suitable shipping method according to your order size and delivery address. If you have special shipping requirements, please contact us before placing an order, we will try our best to meet your needs.
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Country or Region
|
Shipping Method | Shipping Time |
| United States | FedEx/USPS | 3-7 days |
| EU Countries | DHL/FEDEX | 6-8 days |
| Asian Countries | 4PX/FedEx | 6-9 days |
| North America | UPS | 6-9 days |
| South America | UPS/DHL | 10-12 days |
| Middle East | FEDEX/DHL | 9-11 days |
Shipping destination
We currently only offer shipping to selected countries and regions. If you need to ship to a destination we do not serve, please contact us and we will do our best to assist you in finding a solution.
Order Status Tracking
We will provide you with an order tracking number so that you can track the status of your order at any time. You can log on to our website or contact customer service to get the latest order status information
Shipping Loss or Damage
If an order you received has been damaged or lost in transit, please contact us immediately. We will deal with it as quickly as possible and do our best to resolve any issues. Please note that we may require you to provide some relevant documents and information when processing a claim.
International Transport
International shipping may require additional time and fees. Note that you may be required to pay customs duties and other import taxes. These charges are your responsibility and we recommend that you consult with the relevant department to understand these charges before placing an order.
Cancel order
If you need to cancel your order, please contact us as early as possible before we start processing your order. If your order has already been processed, we may not be able to cancel the order.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, and have original tags attached.
We are not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
30 Days Return, One Year Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately .
How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. Atomstack's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Atomstackshop.com is responsible for shipping the wrong item.
2. Customer's responsibilit
Incorrect Order(size of item) or Unwanted Item
If the customer want to return the items as his/her own reason, we can also allow a return. In this case, the customer will be responsible for these two parts:
The shipping fee both ways (to and from our warehouse)
4.4% of order total value. (Paypal transaction fee)
5% of the order total value. (labor commission and service charge)
The customer need to provide shipping tracking number and payment proof to us, we will arrange the refund as soon as we receive these.
Satisfaction Guarantee
Your satisfaction is our priority!
If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
All returned items must be in brand new condition, unused, unworn, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on discounted items, unless a customer received a wrong item or the item was faulty.