| Product Parameters | |
| Model Name | A10/S10/X7 Pro |
| Electric power | 50W |
| Input Voltage | AC100-240V |
| Output Voltage | DC12V, 5A |
| Optical power | 10-11W |
| Laser wavelength | 455±5nm |
| Engraving Speed | 11000mm/min |
| Compressed spot | YES |
| Engraving accuracy | 0.01mm |
| Slntering temperature | 1200℃ |
| Height adjustment | adjustment knob |
| Engraving size | 410*400mm |
| Support Extension | YES(850*440mm) |
| Support Offline work | YES |
| Data transmission Type | USB connection |
| Focusing Type | fixed focus laser, no focusing |
| Operating software | Laser GRBL,Lightburn |
| Input format | NC, BMP, JPG, PNG, DXF, etc |
| Certification | CE FCC Rosh FDA IEC-60825 |
| Marking effect | ✮✮✮✮✮ |
| Cutting effect | ✮✮✮✮✮ |
Main Features:
1. The new filter panoramic coated glass eye protection design:The innovative use of coated filter glass ensures better visual permeability, The internal movement track can be clearly seen when engraving. It can effectively filter the laser, prevent eye burns, and eliminate the hidden danger of easy burning of arcylic. filtering 97% of the ultraviolet light, you and the people around you do not need to wear goggles, you can also watch laser engraving. Reduce the cost of your goggles and the inconvenience of wearing goggles.
2. Solid and easy installation structure design: The all-aluminum alloy anodized structure design makes the machine more durable, and improves the accuracy of engraving. The entire structure has been designed for quick assembly, and the assembly can generally be completed within 10-20 minutes.
3. Upgraded high-performance fixed-focus laser: no need to adjust the focus before engraving; The focal spot area of the new laser is only 1/3 of the spot area of other ordinary lasers, new laser combine precision engraving and high energy cutting at the same time. The laser power of the fixed-focus laser is more stable than the zoom laser.The laser sintering temperature is up to 1200℃
4. Wide compatibility:The machine can be compatible with various mature engraving software, such as LaserGRBL, LightBurn, support Win XP / Win 7 / Win 8 / Win 10 / Win 11, and also support MAC system (LightBurn), engraving file format supports NC, BMP, JPG, PNG, DXF etc.
5. Precise scale lines axis: There are precise scale lines on the X-axis and Y-axis to facilitate quick length measurement. 410x400mm large area engraving interval can meet your various engraving needs.6. Upgraded dual compression spot coupling technology: ultra-fine laser focus area is reduced to 0.08*0.08mm, high-density laser can easily cut 20mm thick wood, 15mm thick black acrylic; can directly engrave mirror stainless steel metal, ceramics, glass, and engraving &The cutting speed is 40% higher than the ordinary model, which can be comparable to the effect of the 150W CO₂ laser engraving machine.
6. Integral screw rod: The machine uses an integrated screw rod instead of a combined coupling. The stepping motor and the screw rod are integrated, which makes the movement of the laser more precise and the coupling more durable.
7. New laser with knob: It is more convenient and quick to adjust the height of the laser.
8. Support offline engraving: A10 /S10/X7 PRO configures the terminal control panel, supports offline engraving, you can carry out engraving work anytime and anywhere without being restricted by the computer.
9.Emergency stop button: In the event of an unexpected situation, stop the machine at any time to make the engraving safer
10.Stopper: Yes ，Reset switch: Yes
11.Packing List
| Packing List | |||
| Item | Quantity(pcs) | Item | Quantity(pcs) |
| Support beam | 2 | Control box | 1 |
| Y-axis left slide rail | 1 | Y-axis right slide rail | 1 |
| Display screen | 1 | Lasr head | 1 |
| Connecting plate | 1 | Foot bracket | 3 |
| Power cable | 1 | Power Adapter | 1 |
| X-axis rail | 1 | Synchronous belt | 1 |
| Product Manual | 1 | Metal mat board | 1 |
| Fixed focus film | 1 | Mounting screws | 1 |
| Acrylic sheet | 3 | Wood chips | 3 |
| HDMI cable | 1 | USB card and card reader | 1 |
| USB cable | 1 | Dust-free cloth | 1 |
| Brush | 1 | Wire tie | 1 |
| Toolkit | 1 | ||
12.Expandable engraving size: modular design of the body mechanism, only need to replace the frame components, you can get 410*850mm super large engraving size
Transportation costs
All laser engravers are shipped free of charge, so don't worry about shipping costs.
Delivery time
We will do our best to deliver on time according to your order requirements. However, we cannot guarantee a specific delivery date or time as external factors such as weather, traffic and shipping bottlenecks may cause delays in delivery times. We will do our best to keep you satisfied with delivery times and provide information on any delays.
Mode of transport
We use a variety of shipping companies and services to ensure your order arrives in the shortest possible time. We will choose a suitable shipping method according to your order size and delivery address. If you have special shipping requirements, please contact us before placing an order, we will try our best to meet your needs.
|
Country or Region
|
Shipping Method | Shipping Time |
| United States | FedEx/USPS | 3-7 days |
| EU Countries | DHL/FEDEX | 6-8 days |
| Asian Countries | 4PX/FedEx | 6-9 days |
| North America | UPS | 6-9 days |
| South America | UPS/DHL | 10-12 days |
| Middle East | FEDEX/DHL | 9-11 days |
Shipping destination
We currently only offer shipping to selected countries and regions. If you need to ship to a destination we do not serve, please contact us and we will do our best to assist you in finding a solution.
Order Status Tracking
We will provide you with an order tracking number so that you can track the status of your order at any time. You can log on to our website or contact customer service to get the latest order status information
Shipping Loss or Damage
If an order you received has been damaged or lost in transit, please contact us immediately. We will deal with it as quickly as possible and do our best to resolve any issues. Please note that we may require you to provide some relevant documents and information when processing a claim.
International Transport
International shipping may require additional time and fees. Note that you may be required to pay customs duties and other import taxes. These charges are your responsibility and we recommend that you consult with the relevant department to understand these charges before placing an order.
Cancel order
If you need to cancel your order, please contact us as early as possible before we start processing your order. If your order has already been processed, we may not be able to cancel the order.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, and have original tags attached.
We are not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
30 Days Return, One Year Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately .
How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. Atomstack's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Atomstackshop.com is responsible for shipping the wrong item.
2. Customer's responsibilit
Incorrect Order(size of item) or Unwanted Item
If the customer want to return the items as his/her own reason, we can also allow a return. In this case, the customer will be responsible for these two parts:
The shipping fee both ways (to and from our warehouse)
4.4% of order total value. (Paypal transaction fee)
5% of the order total value. (labor commission and service charge)
The customer need to provide shipping tracking number and payment proof to us, we will arrange the refund as soon as we receive these.
Satisfaction Guarantee
Your satisfaction is our priority!
If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
All returned items must be in brand new condition, unused, unworn, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on discounted items, unless a customer received a wrong item or the item was faulty.