About ATOMSTACK :
100% laser engraving machine manufacturer located in China, welcome to visit our factory whenever you like! It is important to know that our factory do not just sell "boxes", but we offer support and advice to get the best results with the laser engraver you choose. We are always available to provide the spare parts you need with your laser engraving machine .You could reply on us for the consistent quality and service!
About Tax:
we do not including any tax and duty!
About customs charging fee . nobody can control , every country customs has different Import and export tariff system.
About Maintenance:
All machines have 13 months warranty against manufacturing defects,buy it with confidence. If any breakdown, send us the working video, we shall offer solutions for you. If the item was damaged during transportation or cannot be used normally, pls do not hesitate to contact us and provide us the photos and working video, we will give a partial refund or send the spare parts for free.
Atomstack A24 Ultra 120W All-In-One laser engraver of the 2nd generation + dust-proof protective box with B3 housing + D2 air purifier.
Characteristics:
★ The one-piece metal frame is super stable.
★ 600 mm/s (36000 mm/min) graveersnelheid.
★ Integrated cross laser positioning.
★ Built-in gyroscope, automatic tilt recognition (>10 degrees).
★ Supports engravings in more than 400 colors.
Specifications:
Model: A24 Ultra.
Total power of the machine: 120 W
Optical laser output power: 20-24 W
Laser wavelength: 455 ± 5 nm.
Laserpunt: 0,06 x 0,06 mm.
Focus mode: laser with fixed focus, no focus
Engraving size: 365 x 305 mm
Laser Protective Cover: Laser Protection: There is a protective cover on the laser that protects the user's eyes and eliminates the need to wear additional eye protection. It also prevents pets from grabbing the laser point.
Operating software: LaserGRBL, LightBurn, supports Windows/Linux/MacOS.
Supported file formats: JPG, JPEG, SVG, PNG, BMP, PDF, G-Code, DXF.
Data transfer method: USB, app.
Power supply: international standard power
Input: 100-240 VAC, 50/60 Hz.
Output: 24V 5A.
Certificering: CE FCC RoHS FDA PSE
B3 housing
Quick installation in 5 minutes.
★ Certified laser safety class 1.
★ Transparent acrylic shield.
★ Integrated LED camera for precision.
★Efficient large cooling fan.
d2 luchtreiniger
★ 99.97% cleaning speed.
★ With a noise level of no more than 50 dB*.
★Activated carbon and HEPA filter.
1 layer (half layer): modified fleece fabrics for the first filtration.
2 layers: electrostatic filter cotton composite for medium-effective filtration.
3-4 layers: double-layer composite filter cotton for high and extremely effective filtration.
5 layers: activated carbon with high iodine content for longer adsorption.
6 layers: composite carbon for highly effective adsorbent.
Contents of the delivery:
1 x Atomstack A24 Ultra with B3 housing.
1 x Atomstack D2 air purifier.
- Laser engraving machine in new design: Our A24 Ultra laser engraving machine is a machine with a B3 protective housing and a precise camera and is combined with a D2 cleaner, making it the perfect choice for DIY enthusiasts and professionals. The housing has an integrated smart camera and LED lighting for precise positioning, work preview, multitasking control and time-lapse recording. The D2 cleaner can effectively filter odors and harmful substances created by laser cutting, with a filter speed of up to 99.5%.
- Cutting and Engraving: The ATOMSTACKA24 Ultra laser engraving machine has a machine power of 130W and an output power of 24W. It can easily cut 20mm thick plywood and 30mm thick black acrylic. The ultra-fine laser focus range is reduced to 0.06 x 0.06 mm and the high-precision laser can create lifelike engravings on wood, leather, acrylic, metal, glass, paper and other materials.
- Fast handling: The entire frame of the ATOMSTACK A24 Ultra is made of aluminum alloy and is cast in one piece. It can be used directly without installation and has excellent structural stability. The X-axis metal features a two-axis guide rail structure with very low vibration during use, ensuring that the machine operates at 36,000 mm/min. works at high speed without jitter and enables precise and fine engraving and cutting.
- Safety Protection: The ATOMSTACK A24 ultra cutting machine is equipped with safety interlock, shift detection, flame detection, limit switch, two-layer protection, safety glasses and B3 eye protection box to ensure your safety during use. To ensure safety and prevent laser burn or damage to the table top, the engraving machine is programmed to stop operation immediately if it moves or tilts during use. When you open the B3 cover, the laser automatically turns off, ensuring two layers of eye protection are always present.
- Second-generation blue light laser packaging process: The ATOMSTACK A24 Ultra laser adopts the second-generation fiber compression packaging process, the latest second-generation fiber packaging laser coupling technology with four 6W optical performance and the fiber beam compression laser, further compressing the laser spot size. Significantly improve cutting performance. It also improves the heat dissipation efficiency of high-performance lasers and extends the life of the lasers. Brand new, blockage-free laser, dual-layer windage design and integrated, tool-free focusing module.
Transportation costs
All laser engravers are shipped free of charge, so don't worry about shipping costs.
Delivery time
We will do our best to deliver on time according to your order requirements. However, we cannot guarantee a specific delivery date or time as external factors such as weather, traffic and shipping bottlenecks may cause delays in delivery times. We will do our best to keep you satisfied with delivery times and provide information on any delays.
Mode of transport
We use a variety of shipping companies and services to ensure your order arrives in the shortest possible time. We will choose a suitable shipping method according to your order size and delivery address. If you have special shipping requirements, please contact us before placing an order, we will try our best to meet your needs.
|
Country or Region
|
Shipping Method | Shipping Time |
| United States | FedEx/USPS | 3-7 days |
| EU Countries | DHL/FEDEX | 6-8 days |
| Asian Countries | 4PX/FedEx | 6-9 days |
| North America | UPS | 6-9 days |
| South America | UPS/DHL | 10-12 days |
| Middle East | FEDEX/DHL | 9-11 days |
Shipping destination
We currently only offer shipping to selected countries and regions. If you need to ship to a destination we do not serve, please contact us and we will do our best to assist you in finding a solution.
Order Status Tracking
We will provide you with an order tracking number so that you can track the status of your order at any time. You can log on to our website or contact customer service to get the latest order status information
Shipping Loss or Damage
If an order you received has been damaged or lost in transit, please contact us immediately. We will deal with it as quickly as possible and do our best to resolve any issues. Please note that we may require you to provide some relevant documents and information when processing a claim.
International Transport
International shipping may require additional time and fees. Note that you may be required to pay customs duties and other import taxes. These charges are your responsibility and we recommend that you consult with the relevant department to understand these charges before placing an order.
Cancel order
If you need to cancel your order, please contact us as early as possible before we start processing your order. If your order has already been processed, we may not be able to cancel the order.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, and have original tags attached.
We are not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
30 Days Return, One Year Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately .
How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. Atomstack's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Atomstackshop.com is responsible for shipping the wrong item.
2. Customer's responsibilit
Incorrect Order(size of item) or Unwanted Item
If the customer want to return the items as his/her own reason, we can also allow a return. In this case, the customer will be responsible for these two parts:
The shipping fee both ways (to and from our warehouse)
4.4% of order total value. (Paypal transaction fee)
5% of the order total value. (labor commission and service charge)
The customer need to provide shipping tracking number and payment proof to us, we will arrange the refund as soon as we receive these.
Satisfaction Guarantee
Your satisfaction is our priority!
If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
All returned items must be in brand new condition, unused, unworn, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on discounted items, unless a customer received a wrong item or the item was faulty.