About ATOMSTACK :
100% laser engraving machine manufacturer located in China, welcome to visit our factory whenever you like! It is important to know that our factory do not just sell "boxes", but we offer support and advice to get the best results with the laser engraver you choose. We are always available to provide the spare parts you need with your laser engraving machine .You could reply on us for the consistent quality and service!
About Tax:
we do not including any tax and duty!
About customs charging fee . nobody can control , every country customs has different Import and export tariff system.
About Maintenance:
All machines have 13 months warranty against manufacturing defects,buy it with confidence. If any breakdown, send us the working video, we shall offer solutions for you. If the item was damaged during transportation or cannot be used normally, pls do not hesitate to contact us and provide us the photos and working video, we will give a partial refund or send the spare parts for free.
Applicable Models:
10W Series: Atomstack X7 Pro, A10 Pro, S10 Pro
20W Series: Atomstack X20 Pro, A20 Pro, S20 Pro
33W Series: Atomstack X30 Pro, A30 Pro, S30 Pro
Atomstack E85 Working Area Expansion Kit
Other brands Models such as: Ortur, NEJE, TwoTrees, etc.
Note: Unsuitable Atomstack models:
5W Series: A5 Pro, A5 Pro+, A5 M30, A5 M40, A5 M50, X7 40W, A5 20W
P Series: P7 M30, P7 M40, P9 M40, P9 M50
Specification:
Brand: Atomstack
Model: M150
Optical Output Power: 30-33W
Product Material: Aluminum 6061 Anode
Housing Size: 140*65*60mm
Circuit Board: V/PWM Modulation Board
Wire Rod: 22# 2P2.54 Terminal Reverse Wire 80mm
Optical Lens: φ6/glass
Fan: 24V
Laser Beam Mode: Spot
Working Mode: Pulse Work
Lightspot Size: 0.08*0.1mm
Working Time: 10000H
Working Temperature: 0℃~70℃
Storage Temperature: -40℃~85℃
Sintering Temperature: 2400~3000℃
Net Weight: 815g
Description:
- Strong adaptability: The M150 laser module can be installed on most engraving machine models of the ATOMSTACK 10W series (A10Pro/S10Pro/X7Pro) and 20W series (A20/S20/X20Pro). Simply use the appropriate adapter board. No additional setup is required for use. (Does not apply to machines of the 5W and P7/P9 series)
- Other brands of engraving machines: If you have engraving machines of other brands, such as B. Ort*r, NE*E, Two*Trees, etc., you can also install our ATOMSTACK M150 laser module. A free adapter is included in the box contents.
- [Powerful] M150 uses 6 laser chips to compress the light spot and then pair it. Compared with the 20W module products on the market, its strong power can increase the cutting depth of wooden boards by 25%, cutting speed by 50% with the same parameters, and cutting speed by 65%. Significantly improve work efficiency
- Clog-free air outlet design: According to feedback from various brands of high-performance laser modules, the air outlet of the laser module is blocked, the lens is dirty and the life of the laser head is even shortened. Therefore, the M150 has a patented design with two gas collection hoods. The double air ducts do their own task: they eliminate dirt and keep the laser clean. The long service life can be extended by 50%.
- Metal cutting and colour engraving: Thanks to the powerful optical capabilities of the M150, all users can try other interesting new tasks. For example, cutting 0.05 mm stainless steel plates or performing a colour engraving on the stainless steel plate with more than 360 different colours.
Transportation costs
All laser engravers are shipped free of charge, so don't worry about shipping costs.
Delivery time
We will do our best to deliver on time according to your order requirements. However, we cannot guarantee a specific delivery date or time as external factors such as weather, traffic and shipping bottlenecks may cause delays in delivery times. We will do our best to keep you satisfied with delivery times and provide information on any delays.
Mode of transport
We use a variety of shipping companies and services to ensure your order arrives in the shortest possible time. We will choose a suitable shipping method according to your order size and delivery address. If you have special shipping requirements, please contact us before placing an order, we will try our best to meet your needs.
|
Country or Region
|
Shipping Method | Shipping Time |
| United States | FedEx/USPS | 3-7 days |
| EU Countries | DHL/FEDEX | 6-8 days |
| Asian Countries | 4PX/FedEx | 6-9 days |
| North America | UPS | 6-9 days |
| South America | UPS/DHL | 10-12 days |
| Middle East | FEDEX/DHL | 9-11 days |
Shipping destination
We currently only offer shipping to selected countries and regions. If you need to ship to a destination we do not serve, please contact us and we will do our best to assist you in finding a solution.
Order Status Tracking
We will provide you with an order tracking number so that you can track the status of your order at any time. You can log on to our website or contact customer service to get the latest order status information
Shipping Loss or Damage
If an order you received has been damaged or lost in transit, please contact us immediately. We will deal with it as quickly as possible and do our best to resolve any issues. Please note that we may require you to provide some relevant documents and information when processing a claim.
International Transport
International shipping may require additional time and fees. Note that you may be required to pay customs duties and other import taxes. These charges are your responsibility and we recommend that you consult with the relevant department to understand these charges before placing an order.
Cancel order
If you need to cancel your order, please contact us as early as possible before we start processing your order. If your order has already been processed, we may not be able to cancel the order.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, and have original tags attached.
We are not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
30 Days Return, One Year Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately .
How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. Atomstack's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Atomstackshop.com is responsible for shipping the wrong item.
2. Customer's responsibilit
Incorrect Order(size of item) or Unwanted Item
If the customer want to return the items as his/her own reason, we can also allow a return. In this case, the customer will be responsible for these two parts:
The shipping fee both ways (to and from our warehouse)
4.4% of order total value. (Paypal transaction fee)
5% of the order total value. (labor commission and service charge)
The customer need to provide shipping tracking number and payment proof to us, we will arrange the refund as soon as we receive these.
Satisfaction Guarantee
Your satisfaction is our priority!
If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
All returned items must be in brand new condition, unused, unworn, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on discounted items, unless a customer received a wrong item or the item was faulty.