Features:
1. Larger working area: 850*400mm maximum working area without the extension bar, meets 99% of laser engraving/cutting scenes.
2. More stable structure: Different from extending the Y-axis, Atomstack S20 Max uses the X-axis extension solution with better structural stability, which makes the S20 Max work stably in a larger working area and engrave/cut lines smoothly without jittering.
3. Tank chain control: Atomstack S20 Max uses the tank chain which is never used in other models before, so that machine can work more stable and run smoothly without tangling.
4. Super high power: works with 20W laser module. The latest four 6W laser coupling technology can cut 12-15mm paulownia, 8mm black acrylic, and even 0.05mm stainless steel sheet at one time. With autofocus design, Atomstack A20 Max can auto-focus in 10s.
5. The newly upgraded self-developed 32-bit motherboard: built-in 256-bit color scale, which makes the engraving work more accurate and has a higher contrast ratio. Your engraving work could be colorful!
6. Equipped with F30 Pro air assist kit as standard: the cutting capacity is greatly enhanced, and at the same time, the cutting accuracy and cutting quality can also be greatly optimized.
7. New non-clogging laser module: the new S20 laser module has a built-in tool-free focus module and a built-in air assist system. There is also a patented double-layer poly air hood design, which can ensure long time use without blocking the head and contaminating the lens, greatly improving the life of the laser.
8. Atomstack self-developed APP: Atomstack self-developed APP has been launched in Android application markets and the Apple APP store (you can also scan the QR code of the manual to download). It is small in size and multi-functional, bringing a new control experience. Come and have a try.
9. New eye protection design: The filter glass protects your eyes very well, filtering 97% of ultraviolet light, you can watch laser engraving/cutting without wearing goggles. Reduce your goggle expense and the inconvenience of wearing goggles.
10. Easy to install: The all-aluminum anodized structural design makes the machine stronger and more durable, and at the same time improves the accuracy of engraving. The installation can be completed in generally 20-30 minutes.
11. High compatibility: the machine is compatible with various softwares, such as LaserGRBL, LightBurn, supports Win XP / Win 7 / Win 8 / XP / Win 10, and also supports Mac system (LightBurn), file format supports NC, BMP, JPG, PNG, DXF, etc.
12. 20W upgrade compressed spot technology. Laser spot size 0.08mm*0.1mm. Engraving speed up to 300mm/s(18000mm/min).
12. One-piece rod: the machine uses a one-piece rod instead of a combined coupling. The stepper motor and screw rod are integrated, which makes the laser movement more accurate and the coupling more durable.
14. Laser temperature up to 2400℃.
15. Safety protection: configured with an emergency stop button. if there is an unexpected situation, stop the machine running at any time, and equipped with a reset switch and limit switch.
Specifications:
2. Engraving size: 850*400mm
3. Engraving materials: wood, bamboo, cardboard, plastic, leather, PCB, aluminium non-reflective plated and lacquered layers of metal, 304 mirror stainless steel, glass, ceramics, cotton cloth, slate;
4. Cutting materials: cardboard, non-woven fabric, wood, plywood, black acrylic, thin plastic sheets, sponges, metal such as aluminium and stainless steel;
5. Machine Power: 130W
6. Laser Power: 90W
7. Laser output optical power: 20-21W
8. Laser wavelength: 455±5nm
9. Engraving accuracy: 0.01mm
10. Focusing mode: autofocus
11. Laser protection shield: The laser has a protective shield to protect the user's eyes without the need for additional eye protection. Also prevents pets from scratching the laser spot
13. Supported file formats: NC, BMP, JPG, PNG, DXF.
14. Data transfer method: USB connection
15. Power supply: 100-240V AC, 50/60HZ Output: 24V 5A
16. Certifications: CE FCC RoHS FDA PSE
S20 Max engraver packing list:
1 x Rear support beam
1×Front support beam
1×Laser module
2×Tank chain
1×F30 Pro double pump air assist
1×Mounting screws
1×Toolkit
4×foot pad foam
1×Fixed focus film
3×acrylic sheet
3×wood sheet
10×wire ties
1×Desiccant
1×brush
1×dust-free cloth
1×card reader
1×TF card
1×Power adapter
1×Manual
1×Data cable
1×X-axis left
1×Y-axis right
3× foot support
Caution:
● When operating the laser engraver, please install the laser protection cover; goggles are required when not installed.
● Do not touch the laser with your hands, as this may burn them.
● Please avoid strong shocks to the machine.
● The use of this product by children under 14 years of age is prohibited; children over 14 years of age require adult supervision.
● The laser must not be applied directly to any mirror reflecting objects, this may cause injury to the operator or burn the laser.
Transportation costs
All laser engravers are shipped free of charge, so don't worry about shipping costs.
Delivery time
We will do our best to deliver on time according to your order requirements. However, we cannot guarantee a specific delivery date or time as external factors such as weather, traffic and shipping bottlenecks may cause delays in delivery times. We will do our best to keep you satisfied with delivery times and provide information on any delays.
Mode of transport
We use a variety of shipping companies and services to ensure your order arrives in the shortest possible time. We will choose a suitable shipping method according to your order size and delivery address. If you have special shipping requirements, please contact us before placing an order, we will try our best to meet your needs.
|
Country or Region
|
Shipping Method | Shipping Time |
| United States | FedEx/USPS | 3-7 days |
| EU Countries | DHL/FEDEX | 6-8 days |
| Asian Countries | 4PX/FedEx | 6-9 days |
| North America | UPS | 6-9 days |
| South America | UPS/DHL | 10-12 days |
| Middle East | FEDEX/DHL | 9-11 days |
Shipping destination
We currently only offer shipping to selected countries and regions. If you need to ship to a destination we do not serve, please contact us and we will do our best to assist you in finding a solution.
Order Status Tracking
We will provide you with an order tracking number so that you can track the status of your order at any time. You can log on to our website or contact customer service to get the latest order status information
Shipping Loss or Damage
If an order you received has been damaged or lost in transit, please contact us immediately. We will deal with it as quickly as possible and do our best to resolve any issues. Please note that we may require you to provide some relevant documents and information when processing a claim.
International Transport
International shipping may require additional time and fees. Note that you may be required to pay customs duties and other import taxes. These charges are your responsibility and we recommend that you consult with the relevant department to understand these charges before placing an order.
Cancel order
If you need to cancel your order, please contact us as early as possible before we start processing your order. If your order has already been processed, we may not be able to cancel the order.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, and have original tags attached.
We are not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
30 Days Return, One Year Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately .
How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. Atomstack's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Atomstackshop.com is responsible for shipping the wrong item.
2. Customer's responsibilit
Incorrect Order(size of item) or Unwanted Item
If the customer want to return the items as his/her own reason, we can also allow a return. In this case, the customer will be responsible for these two parts:
The shipping fee both ways (to and from our warehouse)
4.4% of order total value. (Paypal transaction fee)
5% of the order total value. (labor commission and service charge)
The customer need to provide shipping tracking number and payment proof to us, we will arrange the refund as soon as we receive these.
Satisfaction Guarantee
Your satisfaction is our priority!
If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
All returned items must be in brand new condition, unused, unworn, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on discounted items, unless a customer received a wrong item or the item was faulty.