Caractéristique principale :
1. Les accessoires auxiliaires d'air ATOMSTACK, équipés d'un débit d'air réglable de 10 à 30 L/min, peuvent éliminer efficacement la fumée et la poussière générées lors du processus de découpe/gravure au laser, empêcher la fumée et la poussière de provoquer une atténuation de l'énergie laser, assurer la stabilité de l'énergie laser, et faites vos gravures / gravures Coupez des pièces pour de meilleurs résultats.
2. Accessoires assistés par air ATOMSTACK, un flux d'air puissant peut réduire rapidement la température de surface de l'objet de découpe/gravure, empêcher une combustion excessive et rendre le bord de coupe plus propre et plus lisse.
3. Seul un bruit de 60 dB est généré pendant le processus de travail, ce qui est similaire au volume des ventilateurs électriques domestiques lorsque vous travaillez, vous offrant un environnement de gravure et de découpe laser silencieux.
4. Facile à installer et à utiliser, pas besoin d'acheter des accessoires supplémentaires, seulement deux étapes pour installer et utiliser.
5. Compatible avec tous les modèles de machines de gravure ATOMSTACK.
Liste de colisage 1 (pour A5 PRO/A5 30W/20W uniquement) :
Vis de fixation*4
Attache de câble fixe*4
Clé hexagonale * 1
Pompe à air pour le travail au laser * 1
2 mètres de tuyau d'air * 1
Ensemble de filtre acrylique de remplacement dédié * 1
Capuche anti-vent modifiée * 2
Liste de colisage 2 (Pour X7 PRO/S10 PRO/A10 PRO uniquement) :
Vis de fixation*4
Attache de câble fixe*4
Clé hexagonale*1
Pompe à air pour travail au laser*1
2 mètres de tuyau d'air*1
Verre filtrant de remplacement dédié*1
Capot anti-vent modifié*2
Transportation costs
All laser engravers are shipped free of charge, so don't worry about shipping costs.
Delivery time
We will do our best to deliver on time according to your order requirements. However, we cannot guarantee a specific delivery date or time as external factors such as weather, traffic and shipping bottlenecks may cause delays in delivery times. We will do our best to keep you satisfied with delivery times and provide information on any delays.
Mode of transport
We use a variety of shipping companies and services to ensure your order arrives in the shortest possible time. We will choose a suitable shipping method according to your order size and delivery address. If you have special shipping requirements, please contact us before placing an order, we will try our best to meet your needs.
|
Country or Region
|
Shipping Method | Shipping Time |
| United States | FedEx/USPS | 3-7 days |
| EU Countries | DHL/FEDEX | 6-8 days |
| Asian Countries | 4PX/FedEx | 6-9 days |
| North America | UPS | 6-9 days |
| South America | UPS/DHL | 10-12 days |
| Middle East | FEDEX/DHL | 9-11 days |
Shipping destination
We currently only offer shipping to selected countries and regions. If you need to ship to a destination we do not serve, please contact us and we will do our best to assist you in finding a solution.
Order Status Tracking
We will provide you with an order tracking number so that you can track the status of your order at any time. You can log on to our website or contact customer service to get the latest order status information
Shipping Loss or Damage
If an order you received has been damaged or lost in transit, please contact us immediately. We will deal with it as quickly as possible and do our best to resolve any issues. Please note that we may require you to provide some relevant documents and information when processing a claim.
International Transport
International shipping may require additional time and fees. Note that you may be required to pay customs duties and other import taxes. These charges are your responsibility and we recommend that you consult with the relevant department to understand these charges before placing an order.
Cancel order
If you need to cancel your order, please contact us as early as possible before we start processing your order. If your order has already been processed, we may not be able to cancel the order.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, and have original tags attached.
We are not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
30 Days Return, One Year Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately .
How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. Atomstack's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Atomstackshop.com is responsible for shipping the wrong item.
2. Customer's responsibilit
Incorrect Order(size of item) or Unwanted Item
If the customer want to return the items as his/her own reason, we can also allow a return. In this case, the customer will be responsible for these two parts:
The shipping fee both ways (to and from our warehouse)
4.4% of order total value. (Paypal transaction fee)
5% of the order total value. (labor commission and service charge)
The customer need to provide shipping tracking number and payment proof to us, we will arrange the refund as soon as we receive these.
Satisfaction Guarantee
Your satisfaction is our priority!
If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
All returned items must be in brand new condition, unused, unworn, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on discounted items, unless a customer received a wrong item or the item was faulty.