About ATOMSTACK :
100% laser engraving machine manufacturer located in China, welcome to visit our factory whenever you like! It is important to know that our factory do not just sell "boxes", but we offer support and advice to get the best results with the laser engraver you choose. We are always available to provide the spare parts you need with your laser engraving machine .You could reply on us for the consistent quality and service!
About Tax:
we do not including any tax and duty!
About customs charging fee . nobody can control , every country customs has different Import and export tariff system.
About Maintenance:
All machines have 13 months warranty against manufacturing defects,buy it with confidence. If any breakdown, send us the working video, we shall offer solutions for you. If the item was damaged during transportation or cannot be used normally, pls do not hesitate to contact us and provide us the photos and working video, we will give a partial refund or send the spare parts for free.
Specifications:
Product model: ATOMSTACK A20 PRO
Engraving size: 400 * 400mm / 15.75 * 15.75"
Materials for engraving/cutting:
Engraving material: wood, bamboo, cardboard, plastic, leather, circuit board, aluminum oxide, non-reflective plated and lacquered metal, stainless steel 304, glass, ceramic, cotton, slate;
Cutting material: cardboard, fleece, wooden board, acrylic, single thin plastic sheets, sponge;
Total power of the machine: 130 W.
Power: 90 W.
Laser optical output power: 20-21 W
Laser wavelength: 455 ± 5 nm.
Engraving accuracy: 0.01 mm.
Focusing method: fixed focus laser, no focus
Laser protective case: to protect the eyes of the user, there is a protective cover on the laser, there is no need to wear additional protective glasses. At the same time, you prevent pets from scratching the laser tip.
Operating software: LaserGRBL, LightBurn, support for Win XP/Win 7/Win 8/XP/Win 10 system.
Supported file formats: NC, BMP, JPG, PNG, DXF
Data transfer method: USB connection
Power requirements: International standard input: 100-240 V AC, 50/60 Hz output: 12 V 5 A
Certification: CE, FCC, RoHS, FDA, PSE.
Atomstack FB2 Laser Engraving Machine Protective Box Housing Dustproof Cover 760 x 740 x 420 mm
Features:
Large space: Atomstack FB2 protective box with an area up to 700 x 700 x 460 mm (27.5 x 27.5 x 18.1 inches), large enough to be compatible with 99% semiconductor laser engravers, and also compatible with most desktop CNC machines used to prevent dirt and noise.
Smooth air intake and exhaust design: with enlarged air intake and 7500 rpm fan, which greatly improve the efficiency of air circulation in the box and prevent low pressure effects.
Beautiful design: very pre-installed, quick assembly in 1 minute. Eye protection, large window, clear field of view, can clearly see the internal situation. The protective box is foldable and easy to store and portable to take it to school, office, studio etc. to wear.
Specifications:
Brand: ATOMSTACK
Model: FB2.
Material: inner fireproof cloth, outer nylon cloth
Product Dimensions: 760 x 740 x 420 mm / 29.92 x 29.13 x 16.54 inches
Product Description:
- 20W TOP cutting power: It uses the latest generation of four 6W laser coupling technologies to increase output power up to 20W. The ATOMSTACK X20 S20 A20 Pro 20W with a powerful output power of 120 W is much advantageous, but just as powerful as a conventional CNC machine and ideal for those who have high demands on the cutting power of the machine.
- Powerful engraving: ATOMSTACK X20 S20 A20 Pro is the first 130W semiconductor laser engraving machine. It can cut 15mm thick tung wood sheets and 8mm thick black acrylic sheets at one time and cut more than 40 kinds of materials such as 0.05mm thick stainless steel sheets without any problems. At the same time, a colour engraving can be carried out on metal stainless steel, and more than 400 different colors can be produced by parameter setting and oxidation.
- More accurate engraving: ATOMSTACK laser engraving machine with a 32-bit motherboard works smoother and more stable. The advanced integrated 256-bit colour scale with 0.07 x 0.1 mm laser dot face makes the engraved pattern more contrasting and clear. The finished pattern is like a sketch on paper. Filigree and more natural, the effect acts in the overlay of black and white.
- ATOMSTACK FB2 protective box: FB2 protective case consists of 3 layers, including 900D Oxford fabric, honeycomb and flame retardant cloth (with silicone coating), lightweight, very dense and fireproof. Insulated against smoke and odor, noise reduction. The smoke exhaust pipe can shrink to the shortest length of 50 cm and stretch to the longest length of 2 meters. It is convenient to pull the pipe for smoke exhaust into the open area.
- Clean engraving: The ATOMSTACK X20 S20 A20 Pro laser engraving machine is equipped with an improved F30 Pro air support kit, which has two built-in air support pumps. It makes it twice as efficient as other air support units. The Air Assist Kit keeps the surface clean and greatly optimizes the quality of the engraving. The thick aluminum cover makes it stronger and more durable, produces less heat and lasts longer.
- Structural technology: It is equipped with the limit switches of the X/Y axis to locate the laser head and ensure that it does not collide with the frame. At the same time, it is equipped with a control and an emergency stop switch, so that a complete offline engraving can be achieved. Uses an integrated screw that allows the laser engraving machine to move more stable and accurately, and the couplings are more durable. Has a robust structural design to support high accuracy. Even at high speed, it does not wobble violently and does not cause distortion of the straight line.
Kindly Reminder : X20 PRO , A20 PRO , S20 PRO all are same machine, just Frame color is different , We will ship randomly based on available stock . thanks for your order !
Transportation costs
All laser engravers are shipped free of charge, so don't worry about shipping costs.
Delivery time
We will do our best to deliver on time according to your order requirements. However, we cannot guarantee a specific delivery date or time as external factors such as weather, traffic and shipping bottlenecks may cause delays in delivery times. We will do our best to keep you satisfied with delivery times and provide information on any delays.
Mode of transport
We use a variety of shipping companies and services to ensure your order arrives in the shortest possible time. We will choose a suitable shipping method according to your order size and delivery address. If you have special shipping requirements, please contact us before placing an order, we will try our best to meet your needs.
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Country or Region
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Shipping Method | Shipping Time |
| United States | FedEx/USPS | 3-7 days |
| EU Countries | DHL/FEDEX | 6-8 days |
| Asian Countries | 4PX/FedEx | 6-9 days |
| North America | UPS | 6-9 days |
| South America | UPS/DHL | 10-12 days |
| Middle East | FEDEX/DHL | 9-11 days |
Shipping destination
We currently only offer shipping to selected countries and regions. If you need to ship to a destination we do not serve, please contact us and we will do our best to assist you in finding a solution.
Order Status Tracking
We will provide you with an order tracking number so that you can track the status of your order at any time. You can log on to our website or contact customer service to get the latest order status information
Shipping Loss or Damage
If an order you received has been damaged or lost in transit, please contact us immediately. We will deal with it as quickly as possible and do our best to resolve any issues. Please note that we may require you to provide some relevant documents and information when processing a claim.
International Transport
International shipping may require additional time and fees. Note that you may be required to pay customs duties and other import taxes. These charges are your responsibility and we recommend that you consult with the relevant department to understand these charges before placing an order.
Cancel order
If you need to cancel your order, please contact us as early as possible before we start processing your order. If your order has already been processed, we may not be able to cancel the order.
Items must be sent back within 30 days of the delivery date.
Items must be unworn, and have original tags attached.
We are not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
30 Days Return, One Year Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately .
How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.
Our Solutions:
1. Atomstack's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Atomstackshop.com is responsible for shipping the wrong item.
2. Customer's responsibilit
Incorrect Order(size of item) or Unwanted Item
If the customer want to return the items as his/her own reason, we can also allow a return. In this case, the customer will be responsible for these two parts:
The shipping fee both ways (to and from our warehouse)
4.4% of order total value. (Paypal transaction fee)
5% of the order total value. (labor commission and service charge)
The customer need to provide shipping tracking number and payment proof to us, we will arrange the refund as soon as we receive these.
Satisfaction Guarantee
Your satisfaction is our priority!
If you are dissatisfied with your order, please contact us within 30 days of receiving the product to request a return. Our Customer Service team will provide you with an RMA form and our return address. All return shipping fees are at customers' own expense.
Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
All returned items must be in brand new condition, unused, unworn, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.
We do not accept returns on discounted items, unless a customer received a wrong item or the item was faulty.